Why Feedback is such a Valuable Gift
In any community, creating real dialogue is important. Listening to your members, asking the right questions, and responding to their input not only boosts engagement but also builds trust and strengthens relationships. Feedback provides insights into your members’ needs, pain points, and desires, allowing you to improve their experience and co-create the community together. By incorporating feedback into your strategy, you create a space where people feel heard, valued, and motivated to contribute.
Designing Connection: The Power of Rituals (Part 2)
What happens when rituals don’t feel authentic? And should they evolve with the times? This next section will take just where we left off: unpacking how to design rituals to grow alongside your community, what about online communities, and Adam’s recommendations for further reading.
Designing Connection: The Power of Rituals (Part 1)
Rituals are a powerful way to create connection, but they don’t always happen overnight. They should be thought through, with purpose and a shared sense of why. Learn which elements make a ritual different from a habit or routine and why it's significant for building a community. Adam opened up interesting thoughts on grounding rituals as shared values and creating moments that matter.
Why Member Intentions Matter for Creating Community Experiences
How can spaces and experiences better meet the needs of their communities? Learning from the Gensler Experience modes, I explored how understanding user intentions—whether it’s working, connecting, or seeking inspiration—can shape more meaningful and relevant spaces.
The Community Commitment Curve: How to Turn Passive Members into Active Participants
Turning passive members into active participants is a process. The Community Commitment Curve outlines the four key phases of this journey—discovering, onboarding, engaging, and leading—and offers practical ways to support members at every step, helping them find their place and thrive.
Crafting Community: The Power of Sub-Communities
Building a strong sense of community in a growing environment isn’t easy, but at Factory Berlin, the Circles program made it happen. By creating sub-communities based on shared interests, we helped members connect, collaborate, and feel at home. This post outlines how the program was developed, evolved, and improved over time—and the key lessons learned along the way.
Nurturing Innovation: A Blueprint for Launching a Small Grants Program
In this post, I share how we launched 'Down The Rabbit Hole,' a small grants program funded by the Tezos Foundation. From securing funding to working closely with grantees, I walk through the key steps, challenges, and lessons learned along the way. If you’re thinking of starting a program like this, you'll find some practical insights here.